Frequently Asked Questions (FAQ)

 

1. What is MountLeaf?

MountLeaf is a wellness-focused brand offering 100% natural, Ayurvedic skin and hair care products. We use time-tested ayurvedic formulations, free from any chemicals, parabens, sulfates, or synthetic fragrances.

2. Are MountLeaf products really 100% natural and chemical-free?

Yes! All MountLeaf products are made using pure Ayurvedic ingredients. We do not use any synthetic chemicals, artificial colors, or preservatives.

3. Are your products suitable for all skin and hair types?

Yes. Our formulations are designed to be gentle and effective for all skin and hair types, including sensitive skin. However, we always recommend a patch test before full use.

4. Do your products have a shelf life?

Yes. Since we avoid synthetic preservatives, our products typically have a shelf life of 45 days to 36 months, may vary from product to product. Store them in a cool, dry place away from direct sunlight to maintain their potency.

5. Is MountLeaf cruelty-free?

Absolutely. We do not test any of our products on animals, and we are committed to ethical and sustainable practices.

6. How are your Ayurvedic formulations created?

Our products are developed using traditional Ayurvedic recipes blended with modern research with the help of Ayurvedic Doctors. We work closely with Ayurvedic experts to ensure efficacy and authenticity.

7. How can I place an order?

You can shop directly from our website mountleaf.in or through select online marketplaces. Simply add products to your cart and follow the checkout steps.

8. What is your return policy?

We accept returns within 15 days of delivery for unopened, unused products. If your item is damaged or defective, we’ll gladly send a replacement.

9. Do you offer international shipping?

Currently, we ship across India. International shipping will be available soon—stay tuned for updates!

10. How can I contact MountLeaf?

You can reach us through our Contact Us page, email us at mountleafe@gmail.com, or send us a message on our Instagram or WhatsApp support lines.